I just came from a retreat sponsored by one of our Homeowners Insurance carriers, where the owner and his leadership team shared their vision, goals and plans to better their company, and the insurance industry with the help of independent agents. They took time to get us away from the busyness of work and put us up in a really nice hotel and wined and dined us for a couple of days.
They took us to see and dance to the Rock & Roll music of Don Felder (former lead guitarist of The Eagles) and his talented band. They invited Chester Elton, the co-author of the bestselling book, All In, to talk about how to build culture in our companies.
It was lots of fun, very uplifting and made all of us feel appreciated! It reminded me of a basic need that each of us has; the need to be appreciated. Deep down, don’t we all need to know that our lives count, that who we are and what we do, matter? The sad thing is, for most of us this basic craving is not satisfied. Often times we look to family, friends and co-workers for validation, only to be rejected and dejected. What ends up is we seek to fill this craving in other ways and with other things like drugs, alcohol, sex and the list goes on…
You and I have the power and responsibility to fill that need for the people in our lives. A little appreciation goes a long way! It encourages, uplifts and empowers! It enables people to discover their true potential. They in turn reciprocate and do the same for people in their sphere of influence and this becomes a cycle that we cannot contain. The potential and benefits of this are immeasurable!
It’s doing the simple things that communicate you matter, you make a difference, you’re all right, and you count! You already know them. Things like: Remembering people’s names and special days; taking the time to say thank you; listening; sending hand written notes and/or chocolates; a pat on the back or a hug; giving a half a day off work for staff members to spend with their families. A ticket to the movies, a play or a game, and the list goes on… the power is in doing them!
You and I can make this world better by taking the time to appreciate people.
Please share your testimony…